The present conditions of sale are concluded between, on the one hand the company Livolo France Sarl, which is located 66 avenue des Champs-Elysées - 75058 Paris CEDEX 01 - RCS number : 808 651 368 R. C. S PARIS, France, registered as such with the national register of Companies (RNE) under the number "on request" hereinafter referred to as "Livolo FRANCE" and, on the other hand, by any natural person wishing to make a purchase via the website of Livolo-FRANCE hereinafter referred to as "the Client".


These Resellers can be of a physical shop, internet shops, vendors, at home or in a meeting, mail-order companies, etc
The present General Conditions of sale exclusively govern the sales of products offered on the website of Livolo France These conditions apply to the exclusion of all other terms and conditions.


1.1 - the prices of The products are indicated in Euro without tax, without participation in the costs of shipping and handling.
1.2 - All orders, whatever their origin and their destination, are payable in Euro.
1.3 - Livolo-France reserves the right to modify its prices at any time but the products will be billed based on rates in effect at the time of registration of each command.
1.4 - Clause of reservation of ownership : The goods remain the exclusive property of Livolo France until full payment of the price.


On the website of Livolo France all products are accompanied by a photo. A zoom to get a more detailed view of the product, is also available. The contractual information is presented in French language. Livolo-France reserves the right to cancel any order from a Dealer, with whom there is a dispute concerning the payment of an order.Any order placed on the website of Livolo-France, leads to the approval of the Dealer to the present General Sales Conditions, without exclusion of any kind. These provisions, read from the home page by clicking on a hypertext link, are available at any time. On the website of Livolo-France the process of validation of the order by seizures successive data, allows the Dealer to perform any changes, before the final summary and the final registration of the order.
When the Dealer clicks on the button "Confirm your order" at the end of the order process, it says that they accept this as well as the entirety of these General Conditions of Sales, fully and without reserve.
The data recorded by Livolo-France constitute proof of all transactions between Livolo-France and the Reseller. As soon as the order is confirmed online by the Dealer, a number is assigned. From this moment the registration is final. The order is considered firm and cannot be changed or canceled.
Any accepted order can only be resolved By Livolo France :
1/ When instead of an order confirmation, Livolo-France sent to the Dealer by fax or by ordinary mail or electronically, an acknowledgement of receipt to the unavailability or loss of a product or service ordered.
2/ if an invoice remains unpaid, despite a reminder, or in the case of recovery of materials under reservation of ownership. By the Dealer :
1/ When the acknowledgement of receipt of Livolo-France proposes a modification of the original order by substituting other products and/or services. In this case the Dealer has a period of 48 hours to accept the substitution. Failing that, the new offer will be deemed to be null and void, and the order will be cancelled.
2/ In the case of notice to deliver or perform remained unfruitful for more than 30 days.


The replenishment lead time of products not available varies according to the providers Livolo France. The state of the stocks of Livolo-France is managed and displayed in real time, which allows the Reseller to easily control which items are available.
The exceptional errors or modifications are independent of the will of Livolo France and can not engage its responsibility. In case of unavailability of a product that would be displayed as available in stock, the Dealer is notified by e-mail or by mail as soon as possible.


4.1 - General
The products are delivered to the delivery address specified by the Dealer during the ordering process. The times indicated are average times that correspond to the time of treatment and delivery. Livolo-France can not be held responsible for consequences due to a delay in delivery.
4.2 - delivery Problems
The Dealer must check the conformity of the goods delivered at the time of delivery and before signing the travel voucher, indicate, where applicable, to what a good, handwritten reserves accompanied by his signature, and clearly indicate the fault. It will also need to confirm the reservations to the carrier, at the latest within two business days following the receipt of the item, and to transmit a copy of this mail to Livolo-France :
Livolo France Sarl, which is located 66 avenue des Champs-Elysées - 75058 Paris CEDEX 01 - France - RCS number : 808 651 368 R. C. S PARIS
If the products need to be returned, they must be made within 7 working days following delivery. Any claim made after this deadline will not be accepted. The return of the products will only be accepted if every item is in its original condition and packaging.
4.3 - Compliance or quality
Livolo-France agrees to refund or exchange products that do not correspond to the order of the Dealer, in the one case they are defective or non-conforming. To do this, the Dealer will have to make by all means, type mail, phone, fax, e-mail, on the day of delivery or at the latest within two working days following delivery, any claim concerning the articles does not correspond to his order.
These claims are to contact the customer service of Livolo France, by phone at +33.950970909, by e-mail at by mail Livolo France Sarl, which is located 66 avenue des Champs-Elysées - 75058 Paris CEDEX 01 - France - RCS number : 808 651 368 R. C. S PARIS
The claim must indicate the details of the Dealer, its number of good transport, the product references appearing on the delivery of Livolo France, and the grounds for the claim. Any claim made after this deadline will not be accepted.
Livolo-France will proceed to exchange, or to have, or refund of the product or products concerned. The return of products in case of an error of the order attributable to the Dealer, will not be accepted. Of same, will not be not accepted, the products returned incomplete, out of their state or original packaging, or that are not accompanied by a return form pre-determined by Livolo-France.


Livolo-France accepts one or more means of payment : they are offered online according to each characteristic of command and according to each characteristic of Dealer.

The title of the administrative fee, any late payment including any request for extension of due date, will result in a billing of 55,00€ (Fifty five Euros (Excluding Taxes) charged by Livolo France for each maturity concerned.
Livolo-France reserves the right to impose or restrict certain types of payments, according to the history of the Dealer, including the subject of a payment incident, or for any new account opening or specific characteristic related to the Dealer.


6.1 - The Dealer has a legal deadline between professionals, within 7 working days of receipt of the goods, to report an item with a manufacturing defect.

If you have ordered on the internet site or service from your customers, you will benefit from a withdrawal period of 14 days* from the date of receipt of your package to cancel your order and return to us.

You must call your customer service department within 14 days to inform us of your wish (refund) prior to returning your order. Do not return your package without having contacted our customer service department in advance.

Upon receipt of your items by our service, you will be reimbursed his / her prize within 14 days.

* If this period expires on a Saturday, a Sunday or a public holiday holiday, it is extended until the first following working day. This approach is valid only for an item ordered on, by mail or by contacting customer service. It does not apply to in-store purchases.

To use the right of return between professionals, the Dealer must first make a request through the intermediary of his personal space, by selecting the appropriate items and according to the information requested, and then send photos that provide details of the problem clearly, to the following address : According to the case studied individually by the customer service of Livolo-France, a refund will be made, or, if necessary, a return voucher will be sent by mail to the Dealer. This form must be printed in duplicate, a copy of which is placed inside the package in return and the other copy is to be affixed so as to be visible to the outside. To not slow down the processing of the package upon its arrival at Livolo-France, it is necessary to specify the defects found on the return form inside the package.
Any package in return, meets the above requirements is then to be shipped to :
Livolo France returns department 165 passes through the pebble - 83140 Six-Fours Les Plages, France.
This right of return is only accepted for complete products in their original condition and packaging, and with the right of return is transmitted at the request of the Dealer.
Items returned incomplete, damaged, soiled, or outside of their original packaging will be refused. The package does not include the copy of the return slip affixed to the outside will be refused from the carrier.
6.2 - Livolo-France undertakes to comply with the request of the Dealer, in a period less than or equal to 15 days after receipt of the defective products, to perform a credit on the customer account matching.
6.3 No return shipment against refund will be accepted, whatever the reason. Similarly, the return costs are the responsibility of the Dealer.


For any information, intelligence, or question, the customer service Livolo-France is available :
By mail :
By phone : +33.950970909 (non-surcharged)
By mail : Livolo France Sarl, 66 avenue des Champs-Elysées - 75058 Paris CEDEX 01 - France


All texts, logos, comments and images reproduced on the site are protected and reserved under copyright and the title of the intellectual property, for the whole world. In accordance with the legal provisions of the international code on intellectual property, the use of texts,
logos, comments, and images, is only authorised for private use subject to different rules even more restrictive, of the said code. Any other use constitutes infringement and is punishable under the intellectual property, except with the prior authorization of Livolo-France.
Any reproduction total or partial of the catalogue of Livolo-France is strictly prohibited.


The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, the responsibility of Livolo-France cannot be held liable in the event of error or of omission in one of these photographs, texts, graphics, information or characteristics of the goods or in case of modification of the characteristics of the products by the manufacturer or the supplier.
For any question relating to the products, the Dealer can contact the customer service of Livolo-France, or By email :
By phone : +33.950970909 (non-surcharged)
By mail : Livolo France Sarl, which is located 66 avenue des Champs-Elysées - 75058 Paris CEDEX 01 - France - RCS number : 808 651 368 R. C. S PARIS
Livolo-France cannot be held liable in the event of a breach-of-stock or product unavailability, force majeure, disruption or total or partial strike of postal services and means of transport and/or communications, flood or fire.
Livolo-France will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses, which may arise as a result of the purchase of the products. The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation or reimbursement or questioning the responsibility of Livolo-France.


All of the products marketed by Livolo-France are guaranteed against any manufacturing defect. The defective products must be returned at the expense of the Dealer, for review that will validate the validity of the claim. To qualify for this warranty you must keep the purchase invoice of the product and return the right of return previously made by Livolo France.


The resale of the articles of the brands marketed by Livolo-France is subject to the rules of marketing on the European territory. Any Company or business or person selling one or more of these marks undertakes to comply strictly with these rules, under penalty of breach of undertaking without prior notice on the part of Livolo France.
The possible offenders also exposes them to prosecution before the competent courts.
The marketing of the brands marketed by Livolo-France is prohibited by the channel broadcasts the following :
- On the markets what they are. Livolo France reserves the right at any time after an analysis of the ways of marketing, to allow or to deny it to the Dealer for the resale of the articles of the brands that Livolo France sells.
In any case, Livolo-France will apply the measures which seem to be the best in order to preserve the ethics, the reputation and development of the brands and/or products that it markets, including in the event of marketing at excessively low prices.


Livolo-France is the holder of contract of exclusive distribution and imports of the brands that it sells in each country where it is present. In this respect, Livolo-France shows clearly on all its means of communications these exclusives, in order to inform the Resellers. Each dealer of the brands marketed by Livolo France was therefore fully aware of these exclusives and assumes all the consequences.
Because of this, each Dealer resident in each of the countries where Livolo-France is present, acknowledges that it will be able to obtain trademark marketed by Livolo France, Livolo France, and to the exclusion of any other company or individual, regardless of his or her country of residence or activity.
Any violators are subject to prosecution before the competent courts.
It is added that the application of these exclusives is also valid for potential distributors who would like to supply Resellers residents in countries where Livolo-France is present.


Livolo-France is the holder of an exclusive license to use the brands that it markets to all countries where it is present. Therefore, Livolo France reserves the right to monitor, authorize, or prohibit the use of one or several (brands, names, images, logos) in the territories where it is present, and without limitation, at any time and to anyone.
Livolo France has a legal cell which is in charge of ensuring the application of sound and strict compliance with its contracts and these General Conditions of Sales.
When Livolo France valid for the creation of a Reseller account, and purchases related to this account are made on the site, Livolo France, which owns proprietary intellectual property rights to the brands it represents, hereby grants to account holder a right to use the images, logos, pictures and other media of communication to the following conditions :
- These media of communication must be exclusively available for download in the ZIP format on the website of Livolo France in the section
"Marketing tools" in the private space. In any case, the presentation images displayed on any site, including the site of one of the brands that it represents, should not be used.
- Communication materials must imperatively include The logo whole of each brand, as offered in download.
- In any case, it is not permitted to remove the brand logo, or modify it or attach another mention of that on the images, under penalty of prosecution.
- This right of use is valid only for the reseller the effective marketing of the products of each brand on the supports of resale
of such products : internet Shops, display shop, catalogue, mail order, etc
- The right of use ceases for each of the articles concerned, as the last sale of the said article.


Livolo-France undertakes not to disclose to third parties information that Resellers to communicate to him. These are confidential. They will be used by the internal services of Livolo-France for the processing of orders, and to the letters of information "newsletters" that each Reseller is subscribed. Livolo France adheres to the CNIL, which guarantees the confidential use of the data.The site of Livolo-France is designed to be responsive to the needs of Resellers. Among others, it is for this reason that Livolo-France makes use of cookies. The purpose of cookies is to signal the passage of a Dealer on the site of Livolo-France. Therefore, cookies are only used by Livolo-France in
the aim of improving the personalized service that is intended to each Dealer. This article shall not prevent the sale or transfer of activities to a third party. Accordingly, in accordance with the law informatique et libertés " N° 78-17 of 6 January 1978, the Dealer has a right of access, rectification and opposition to personal data concerning them.
To use this right, it will simply make the request, indicating : Name, surname, address and customer reference if possible the Dealer, the service
customer Livolo France, By e-mail :
By phone : +33.950970909 (non-surcharged)
By mail : Livolo France Sarl, which is located 66 avenue des Champs-Elysées - 75058 Paris CEDEX 01 - France - RCS number : 808 651 368 R. C. S PARIS


The present General Conditions of Sales are subject to French law. The language of these General Conditions of Sales is the French language. By his electronic signature, the Dealer agrees to all the clauses and articles of the present General Sales Conditions, without any exception or reserve. If one or more sections or clauses were null and void or inapplicable, they would be deemed non-written, and all other provisions shall retain their full value. In case of dispute, the commercial court of Paris shall have sole jurisdiction to the exclusion of all other courts to settle disputes and disputes arising from these General Conditions of Sales, and/or following them, and this even in cases of appeal or multiple defendants.


All the Livolo products have been tested in laboratory in extreme environments.